Water & Sewer

Water/Wastewater Rates

Council has approved the 2021 rates (listed below). Central Elgin's rates are determined by considering operational and infrastructure replacement costs. This ensures that Central Elgin's water and wastewater infrastructure is sustainable.

For further information on these studies, see the Water Wastewater Rate 2021 Presentation.

2021 Water Charges

Consumption Charge (per cubic metre of water consumed): $3.33

Monthly Base Charge:

5/8" & 3/4" : $ 27.38 (majority of households)
1" & 1 1/2" : $ 45.89
2" : $ 91.86
3" : $ 148.65
4" : $ 293.15
6" : $ 507.75

2021 Wastewater Charges

Consumption Charge (per cubic metre of water consumed): $2.85

Monthly Base Charge: $30.88

2021 Water Due Dates

Central Elgin is proud to announce that we have switched to monthly billing for our water bills!

Please note that all accounts set up with pre-authorized payments will be withdrawn from their bank on the due date of your bill.

Receiving Your Bill

Please note that we are offering an incentive to accounts still receiving paper bills to switch to online billing!

Switch today and receive $12 off your next bill. This program runs to the end of 2021.

Online or Telephone Banking

When paying online or by phone through you bank, we recommend paying at least 3 business days before the due date. Most banks can schedule payments ahead of time. The payee name can vary depending on the bank. (Here are just a few from some popular bank providers)

RBC Central Elgin (Municipality) Water

CIBC Central Elgin (Mun of) Water

TD Central Elgin Water

BMO Central Elgin, Municipality of, Water

Use your 12-digit water account number as the account number. Do not leave any spaces or decimal points between the numbers. Contact your bank for assistance.

Pre-authorized Payments

Using this plan we automatically withdraw the amount of your water bill from you bank account. You will still receive a bill with the due date and total amount to be withdrawn.

Download and submit an application form (PDF)

Cancel/Change Pre-Authorized Payment Plan

To cancel a pre-authorized payment or change your banking information, download and submit a cancellation/change form (PDF).

Mail

Write your water account number on the back of a cheque (payable to the Central Elgin), include the bottom portion of your invoice and send to:

Municipality of Central Elgin

450 Sunset Drive

1st Floor

St. Thomas, ON

N5R 5V1

Include a self-addressed, stamped envelope if you would like a receipt. Do not send cash.

In Person

Our office is open from 8:30am - 4:30pm Monday-Friday by appointment only.

Please visit the main office on the 1st floor of Administration Building located at 450 Sunset Street.

Cash, cheque and debit are accepted. Please bring your entire bill with you.

Documentation:

Contact Us

Birdie Peynenburg
Water/Wastewater Coordinator
450 Sunset Drive,
Elgin County Administration Building,
St. Thomas, Ontario N5R 5V1

T.: 519-631-4860 ext. 270
F.: 519-631-4036

Email: Email the Water/Wastewater Coordinator
Map this location.