Central Elgin is committed to accessibility by providing accessible services, programs and facilities in order to create a barrier-free community. To do this, the Municipality follows the Accessibility for Ontarians with Disabilities Act (AODA), including the Accessibility Standards for Customer Service and Integrated Accessibility Standards regulations found in the Act as well as the Central Elgin Accessibility Policy.

Request Format

Any document found on our website is available in a variety of accessible formats. Requests for accessible formats will be addressed in a timely manner and accessible formats.

To request information in an alternative format, please contact us.


We’d like to hear from you! If you have any questions or comments on our accessibility services, programs or facilities please contact us by phone, email or fill out the accessibility feedback form below.

Online Accessibility Feedback Form

Joint Accessibility Committee (JAAC)

The Municipality of Central Elgin and the County of Elgin have formed a Joint Accessibility Advisory Committee (JAAC). The JAAC meets approximately five times per year and the majority of the committee is represented by people with disabilities.

Every municipality with a population of more than 10,000 people should organize an accessibility committee to identify potential barriers. This group will include a majority of persons with disabilities on it, and it will prepare and publish annual accessibility plans.

To learn more about this committee please visit the Boards and Committees page.

Accessibility for Ontarians with Disabilities Act (AODA)

Individuals with disabilities constitute a significant and growing segment of our population. Statistics Canada reports that around 1.5 million Ontarians have disabilities, making up approximately 13.5% of the entire population. Experts predict that this number will reach 20% in the next two decades. In response to this, the Accessibility for Ontarians with Disabilities Act (AODA) was enacted in 2005. This law requires both public and private sector organizations with one or more employees in Ontario that offer goods, services, facilities or accommodations to the public to develop, implement, and enforce accessibility standards. These standards include accessible:
  • Customer Service
  • Integrated Standard which includes:
    • Additional General requirements
    • Transportation
    • Information and Communications
    • Employment
  • Built environment
For more information on these standards, you can visit the Accessibility Directorate of Ontario.

Accessibility Links